Privacy Policy
Last updated: January 2026
1. Introduction
Reliable Course Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email, phone, address)
- Account credentials (username, password)
- Payment information (processed securely by third-party providers)
- Course enrollment and progress data
- Communications with our support team
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Website usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational services
- Process payments and manage your account
- Send course materials and important updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our platform
- When required by law or legal process
- To protect our rights, property, or safety
- With your explicit consent
5. Data Storage and Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.
7. Local Storage
Our website uses browser local storage to save your preferences and checkout information for your convenience. This data is stored locally on your device and can be cleared through your browser settings.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Objection to processing
- Data portability
9. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Course progress and materials remain accessible for the lifetime of your account.
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Information
If you have questions about this Privacy Policy, please contact us:
Reliable Course Academy
123 Learning Street
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 7123 4567